As a registered user of EIOffice, you have access to 24 hour On-Line Support. Live Help, a bug reporting systems and the ability to contribute to new features in EIOffice.
24 Hour Support
Send us an e-mail describing your problem with EIOffice and our developers and engineers will send you a response within 24 hours. Browse a list of frequently asked questions already answered by our developers and engineers. Send your inquires to us_support@evermoresw.com
Live Help
Have your questions answered live by software engineers at Evermore Software. Representatives of Evermore Software will be on-line 8:30 to 5:30 (Beijing Time, GMT +0800) Monday to Friday to answer your questions about EIOffice (link to Live help)
Priority Bug Support
At Evermore Software, we understand the importance of robust, bug free software. But mistakes do happen. We are committed to solving these problems as fast as possible and we make this guarantee: if you experience a software problem, and our development team can reproduce the error, Evermore Software agrees to use reasonable commercial efforts to correct or provide a usable solution in forthcoming product upgrades.
Feature Development
At Evermore Software we believe in innovation and on-going development. If you have an idea for a feature that will improve the performance of EIOffice we would like to hear it! If our development team believes that idea is feasible Evermore Software will use reasonable commercial efforts to include that feature in our next product release. Here it is again - is "reasonable commercial effort" some sort of legal term?
Frequently Asked Questions
Browse a list of frequently asked questions related to the use of EIOffice. |
